All repairs are handled with the utmost care at our dedicated Service Center. To have your valuables repaired, please email us atinfo@jewelsinparadiseshop.com,  and include a description of the repair needed, a photo of the current condition of the piece, proof of purchase such as an appraisal or receipt, as well as your full name and home address. Our customer service team will review your request and respond with all necessary details as soon as possible.

Repair Timeline

The time required for a repair depends on the complexity of the work. Smaller jobs typically take about one week, while more intricate or specialized repairs may take up to ten weeks to complete. We will keep you updated throughout the process to ensure full transparency and peace of mind.

For any questions please feel free to contact us.