We are committed to keeping all personal information confidential. We will not sell information or share information with any one else. Our encryption system protects customer information as it travels over the web to our secure servers. Then, we protect it again in our databases. Any customers who do not wish to provide us with any information may simply contact us and indicate so. We will be happy to honor such requests.

Processing and delivery times depend on item availability, its location and customs clearance. Your item may be dispatched from Aruba or routed through Miami. If you need your purchase by a particular date, please contact us before ordering for an estimated delivery date. We will send tracking information when your order is dispatched.

Online checkout currently supports delivery to the United States. For other destinations, please contact us before purchasing to confirm availability and a shipping quote.

US shipping is $60 on orders below $2,000 and free on orders of $2,000 or more, after discounts and before taxes. These rates apply to physical items. Applicable taxes, import duties and customs clearance charges are separate.

The shipping fee does not include applicable taxes, import duties or customs clearance charges. Any taxes collected at checkout will be shown before payment. Depending on the shipment origin and customs rules, additional import charges may be payable to the carrier or customs authority.

Jewels in Paradise guarantees it’s quality against all manufacturers defects reported within 30 days, from date of purchase and if the piece is certified by us, the piece will be repaired at the company’s expense. However if this is not the case, we offer a replacement or store credit for future purchase(s). Please note that 20% restocking fees will be applied. All inquiries must be accompanied by the original sales receipt.

Yes, we do offer ring sizing.

If the purchase is made in the store, at the time of purchase we will not charge for sizing. If this is not the case we will charge for sizing.

Yes, we do offer engraving.

Yes, we do charge for engraving.